The Real Deal on Frequent Flier Miles

The Real Deal on Frequent Flier Miles

We all know frequent flyer programs can offer serious rewards—but ever-changing policies may make it difficult to choose the right one for you.

Fortunately, a study from surveyed 1,600 frequent flyers to tell us which programs are friendliest, easiest to navigate and will take you the furthest.

Which one came out on top?


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One contender is United Airlines: About 41% of its frequent flyers nearly always buy United, and 55% would recommend the program to a friend.

Unfortunately, US Airways didn't fare as well: 17% of its flyers claimed it was "impossible" to redeem an award. And of all airlines surveyed, US Airways left its customers least likely to recommend the program to a friend, and least satisfied overall.

Southwest Airlines may just be the winner. According to the survey, these flyers have the highest satisfaction level overall: 64% reported it was easy to redeem their award miles, and 62% would recommend the program.

A few more considerations when choosing a frequent flyer program: Do you live by an airline's hub airport (say, Atlanta for Delta Airlines, or Dallas/Ft. Worth for American Airlines)? If you've already racked up miles with one airline, it may make the most sense to continue building up your miles account with them.

And whether it's non-stop flights, easy first class upgrades or boosting your status to platinum, choose an airline according to your specific interests, even if it wasn't the highest ranking.

RELATED: Frequent Flier Miles Will Soon Favor the Rich

But no matter what you're looking for, do your research. Saving up miles with the best program for you could not only lead to memorable vacations, but also save you some serious cash.

Not a frequent flier but still want to save on travel? Check out the best time to buy plane tickets and how to beat airline fees.


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